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Frequently Asked Questions


What is your ABN (Australian Business Number)?

Our ABN is 17 109 049 936


Can I pay by credit card over the phone?

Yes, we have credit card facilities available, please email us via our contacts page or call us on 08 8371 4338 so we can process the payment for you.  We are happy to call you back if you email us.


When I try to complete my order I get an error message which says there are no quotes available for shipping at the moment.

If you have a lot of products (over 20kg)  in your shopping cart the shipping cost can't always be calculated.  If you save your order and email us (via the Contact Us page) or phone us on 08 8371 4338 we can calculate postage costs for you.


I have some products I think might be of interest for Therapy Tools?

We are always interested in finding our about new psychological therapy products, especially those developed and produced in Australia.If you have a product you would like the team at Therapy Tools to look at then please call us on 08 8371 4338 or send us an email via the Contact Us link on the home page. Sorry for not supplying the email address here but it helps us to prevent spam.


I would you like to view Therapy Tools products at work, or at our next professional development activity?

We are happy to bring our products to you, so that you can check if a product is suitable for its intended purpose. If you live in Adelaide this is very easy to organise as we are an Adelaide based company.  If you live outside of the Adelaide area we will be travelling around Australia throughout the year so please contact us to request a product demonstration.